The WhatsApp Business API for healthcare is being used to simplify one of the most frustrating parts of visiting a hospital, the booking process. Instead of building a new app, a hospital partner used the WhatsApp Business API for healthcare to let patients book appointments through a chat they already use daily. Anantya.ai connected this setup to the hospital's internal system so slo... https://anantya.ai/blog/whatsapp-chatbot-for-hospitals-case-study/